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Do we roast the coffee ourselves?

Absolutely NO. Roasting is an art, and it requires extensive experience. Bad roasting might ruin any coffee. This is why we leave this task to the experts. Each selected brand roast their coffee to perfection in order to highlight the coffee bean specific characteristics.

DO we ship outside the US?

No, we currently ship ONLY in the US.

Do we offer monthly subscriptions?

No, we deliver orders as soon as they are received.

What are our shipping rates?

When you order 1 bag of coffee, we can offer you a flat fee of $3. When you order $50 USD or more, shipping is FREE.

When can I expect my order to arrive?

Shipping usually takes 5-7 business days. We will keep you updated via email with a tracking number.

Where is my package?

When we ship out your package, an automatic email will be sent to the email address you provided when placing the order. There, you will find a clickable tracking number that will tell you exactly where your package is.

Can I return or receive a refund?

Since coffee is perishable, we’re unable to accept returns on coffee. Our goal is to ensure that you are satisfied with your purchase. If you have any issues with your coffee, or any errors in your order, please email us at connect@coffeedelcampo.com within the next 5 days after receiving your order.

Best way to store your coffee?

The best way is to store it into an airtight container that is NOT clear. Place it in a cool-dry place like your pantry. We strongly recommend you to put your coffee beans or grounds away from light, heat, and moisture. Ground coffee and beans can last up to 6 months when stored in the pantry.

Where is your coffee produced?

Our coffee brands are grown and produced in Colombia.

Do you only sell specialty coffee?

YES! We guarantee the quality of our brands. Our coffee meets the highest quality standards, which means the entire supply chain is involved, as well as the use of a single origin or single estate coffee.

What is considered specialty coffee?

Specialty coffee is a term used to refer to the coffee that has been scored over 80 points on a 100 point scale. It is distinguished by its aroma, flavor, body, distinctive character and absence of defects.